Privacy Policy & Terms of Service for SMS Notifications

Effective Date: Feb 12, 2025

1. Introduction

Navegalo is committed to protecting your privacy and ensuring transparency in how we handle your information when using our SMS notification services. This policy outlines how we collect, use, and protect your personal data in the context of our SMS campaigns.

2. Information Collection

We collect your mobile phone number and other relevant data (such as name and transaction details) only when you:

  • Register for our services.
  • Request a financial transaction (e.g., money transfer or credit card payment).
  • Give consent verbally, digitally, or in writing.
  • We do not sell or share your phone number or data with third parties for marketing purposes.

3. Message Content

Our SMS notifications may include:

  • Credit card transaction confirmations.
  • Money transfer alerts (sender, amount, reference number).
  • Notifications about payment pickup availability or financial operations.
  • We do not send marketing messages or promotions via SMS unless explicitly authorized.

4. Message Frequency

Message frequency varies based on your activity and requests.

  • You may receive: 1 message per transaction or notification event.
  • Occasional reminders or confirmations related to your service use.

5. Opt-In and Consent

By providing your mobile phone number via our platform or support team, you consent to receive transactional SMS messages. Consent is not a condition of purchase.

6. Opt-Out Instructions

You may opt out at any time by replying with STOP to any message. You will no longer receive SMS notifications.
For help, reply with HELP or contact us at:
[email protected]
+506 4020-4000

7. Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

8. Security and Data Protection

Your information is stored securely and used only for the purposes described. We implement appropriate technical and organizational measures to protect your personal data.

9. Changes to These Terms

We may update this policy periodically. Changes will be reflected on this page with the updated effective date.

10. Contact Us

If you have any questions about this policy, please contact us:

Navegalo S.A.
San José, Costa Rica
[email protected]
https://www.navegalo.com